DONOR FAQ

Plasma donors will receive a payment as part of the donation process. After your donation, the payment will be loaded directly onto a reloadable card and is immediately ready for use. Check with your preferred Plasma collection center to see if they are participating in any special promotions. Donors may also opt to join the  Rewards® donor loyalty program, which earns you points for every completed donation. You can redeem the points anytime for Cash Back. The more you donate plasma, the more points you receive, and the rewards get better as you acquire higher status: Bronze, Silver, Gold, or the exclusive Platinum level.

Pre-paid Paysign® card: call 1-866-CSL-0200

Pre-paid Onbe card: call 1-800-238-9762

Donors who have lost or stolen Bank of America cards should contact Bank of America cardholder customer service for access to remaining funds, which would be sent to the donor via check. 

As we start the new year 2023, The Plasma Center is adjusting the donor payment week. The new updated week now begins on Saturday and ends on the Friday of the following week. This is effective Dec. 31, 2022. We are making this change to help donors achieve their first donation at the start of a weekend, as well as to assist with donor service given the volume of CSL Plasma donations we are seeing at our centers. As a reminder, The U.S. Food and Drug Administration (FDA) regulations state that the maximum frequency you can donate plasma is once in a two-day period – and, no more than twice in a seven-day period.

Plasma is a component of blood. Blood is made up of red blood cells, white blood cells, and platelets, all of which are suspended in plasma. Plasma is the liquid portion of blood and makes up about 55% of it. Plasma is typically a clear, yellowish color, though the color may vary between samples. For instance, blood plasma may appear more red, orange, or green depending on the donor. Reddish-orange plasma is often seen in smokers and greenish plasma may be more apparent for those who are pregnant, on certain birth-control medication, have rheumatoid arthritis, or are on other medications.

The most common type of blood donation is called a whole blood donation. When you make a whole blood donation, you typically donate roughly one pint of blood. It can then be transfused in its original form or separated into its components, including plasma and red blood cells. Eligible donors age 19 and older can donate whole blood every 56 days.When you donate plasma, blood is drawn from the arm and sent through a machine that automatically separates the plasma from the other blood components through a process called plasmapheresis. Then, the rest of your blood is returned back to you.

Plasma serves several important functions:

Maintains blood pressure and volume

Supplies proteins for blood clotting

Carries electrolytes throughout the body to muscles

Supports cell function by maintaining proper pH balance

When you donate plasma, it is a valuable resource to treat a variety of health problems.

It is often used in treatments to save those suffering from medical emergencies including burns, shock, and trauma. Because plasma can increase blood volume and helps aid clotting, it is also provided to those with severe liver disease or clotting deficiencies. Plasma is also used by pharmaceutical companies as a component in certain medications.

To find out if there is a Plasma near you or if there is a new center coming soon in your area, please click here. Most Plasma locations are open Monday through Sunday in order to better serve you. Please contact your local Plasma center to find out more information. Marketing radius:

The marketing radius is determined by each center location. To find out if you live in a center’s marketing radius, please contact your local Plasma center.

The U.S. Food & Drug Administration (FDA) regulations state that the maximum frequency you can donate plasma is once in a two-day period – and, no more than twice in a seven-day period.

Any questions about donation eligibility, including medications, medical conditions or medical procedures should be directed to a Medical Staff Associate and/or the Center Manager. Therefore, please contact your local Plasma center.

You may experience mild discomfort when donating plasma, similarly to when donating blood or having blood drawn. Donors often compare the feeling of the needle to a slight pinch or bee sting. Plasma will monitor how you are feeling during and after the plasma donation process to check for side effects or other discomforts. To lessen the potential side effects of plasma donation such as fatigue or dehydration, aim to drink plenty of non-caffeinated fluids and get substantial rest beforehand and be sure to rehydrate and avoid strenuous activity afterward .If you experience lasting symptoms or persistent discomfort, call your Plasma center or speak with your healthcare provider.

For healthy adults who meet the donation eligibility requirements, donating plasma is generally a safe medical procedure, however you may face mild immediate side effects. Short-term plasma donation side effects include: Dehydration. Because plasma contains water, removing it may cause donors to experience mild dehydration after donation. Dizziness or lightheadedness. Donating plasma may cause mild electrolyte imbalances because plasma contains a lot of salts, vitamins, and minerals (electrolytes) that help your body’s functions. Fatigue. If you experience dehydration or electrolyte imbalances, you may also experience tiredness after donating plasma. Bruising or discomfort. Bruising may occur at the site of the needle insertion, and you could experience some discomfort during the donation process. If you’re uncomfortable, you can speak with a clinician. Infection or inflammation. Donating plasma comes with a slight risk of infection. Signs of infection include pain, swelling, or feeling of warmth at the site of the needle insertion. If you experience these, contact the Plasma center.